Office Hours are Monday through Friday 8am to 5pm.
To pay by phone - call 833-259-4019
A convenience fee is charged by the credit card company for online/phone payments.
To prevent disconnection, online payments must be made by 12:00 pm by the date stated on your disconnect notice.
Click here to
Sign up for
FREE automatic ACH Withdrawal
- please note: if you have previously signed up for online automatic payments, you first need to disable online payments. To do so, go to your account and select "manage auto payments." To avoid payment delays, please submit
form by the 5th of the month for payment processing on the 15th (or following business day).
City of Johnston Website