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Let's find your account
Please include all dashes. For example: 101-010101-01
Processing may be slow - don't pay twice.

Office Hours are Monday through Friday 8am to 5pm.

 

To pay by phone - call 833-259-4019

A convenience fee is charged by the credit card company for online/phone payments. 

To prevent disconnection, online payments must be made by 12:00 pm by the date stated on your disconnect notice.

 

Click here to Sign up for FREE automatic ACH Withdrawal - please note: if you have previously signed up for online automatic payments, you first need to disable online payments. To do so, go to your account and select "manage auto payments." To avoid payment delays, please submit form by the 5th of the month for payment processing on the 15th (or following business day). 

City of Johnston Website

Contact us
515-727-7772